The Quality System is a tool for the development, improvement and further growth of the company at national and international level and enjoys the full support of management when it comes to providing resources / means for its effective implementation and improvement.

The main principles governing the quality policy as articulated in the Quality Assurance System applied by PHAEDRA are:

• The provision of services and the sale of products in accordance with the requirements of our associates, at a competitive cost.
• Staff selection based on their experience, technical skills, education & training, and willingness to contribute to the company’s vision.
• Keeping the equipment in excellent condition and seeing to its regular maintenance / repair / upgrade in order to meet current methods and technologies.
• Using materials that are environmentally friendly and of the appropriate quality so that repairs and maintenance works can meet the qualitative requirements of our associates.
• Regular information on national and international competition, mainly as regards the level of quality.
• Compliance with laws and regulations applicable in the areas in which the company is active.
• The company’s reputation to become an assurance of the reliability of its services and product quality.